Terms of service
Azuraa — Terms and Conditions
Last updated: 10/03/2025
1. Overview
Welcome to Azuraa, operated by SRG GROUP LLC, EIN 35-2871979 (“we”, “our”, “us”). These Terms and Conditions govern your use of our website azuraa.com (the “Site”) and purchases made through it. By accessing or purchasing from the Site, you agree to be bound by these Terms.
2. Eligibility
You must be at least 18 years old or of legal age in your jurisdiction to make purchases on our Site.
3. Products and Pricing
All prices are listed in USD unless otherwise stated.
Prices and availability may change at any time.
Product photos are for illustration purposes; minor variations in color or finish may occur due to lighting or manufacturing differences.
We reserve the right to correct pricing or stock errors without prior notice.
4. Orders and Acceptance
Placing an order represents an offer to purchase.
We may refuse or cancel orders if payment cannot be processed, inventory is unavailable, or fraud is suspected.
Order confirmation will be sent via email once payment is approved.
Orders cannot be canceled once processing begins.
5. Payment
We accept major credit/debit cards, PayPal, and other secure gateways. All transactions are encrypted via SSL for data protection.
6. Shipping and Delivery
Orders are processed within 1–3 business days.
Standard delivery times: 5–10 business days depending on destination.
Shipping costs are shown at checkout.
Import duties or customs taxes may apply depending on your country.
We are not responsible for delivery delays caused by customs or carriers.
For more details, see our Shipping Policy.
7. Returns, Refunds, and Exchanges
7.1 Return Policy
Returns are accepted within 30 days of delivery.
Items must be unused, unworn, and in original packaging.
Return shipping costs are paid by the customer unless the item is defective, damaged, or incorrect.
To request a return, contact support@azuraa.com with your order number and issue details.
7.2 Refunds
Once we receive and inspect your return, you’ll receive an email confirming approval or rejection.
Approved refunds are processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the product was received defective or incorrect.
If your package is returned to sender due to an invalid address or refusal, a restocking fee or partial refund may apply.
7.3 Exchanges
If you receive a defective or incorrect item, we’ll send a replacement free of charge once verified.
In some cases, we may request photo or video proof of the issue.
7.4 Order Cancellations
All orders are final once placed.
Orders cannot be canceled or modified after payment, as processing begins immediately to ensure fast dispatch.
If you no longer want your item, you may request a return after receiving it under our standard 30-day return policy.
8. Warranty and Quality Guarantee
8.1 Standard Warranty
All jewelry comes with a 2-year warranty covering color fading, tarnishing, or rust under normal use.
The warranty does not cover:
-
Physical damage (bent, broken, or crushed items)
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Misuse or exposure to harsh chemicals
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Normal wear and tear beyond plating or coating defects
8.2 Satisfaction Guarantee
If you’re not fully satisfied with your purchase within 30 days, you may return it for a full refund or store credit—no questions asked.
8.3 Proof of Quality
Each product undergoes quality inspection before shipping. Our materials include waterproof, hypoallergenic stainless steel or gold-plated stainless steel (316L or higher).
9. Intellectual Property
All logos, designs, text, and images on this Site are property of Azuraa and protected by international copyright and trademark laws.
10. Limitation of Liability
Azuraa is not liable for indirect or consequential damages arising from product use or inability to access the Site. Our total liability shall not exceed the purchase amount of the product.
11. Indemnification
You agree to indemnify and hold harmless Azuraa and its affiliates from any claims or damages resulting from your use of the Site or breach of these Terms.
12. Personal Data
Your personal data is handled according to our Privacy Policy, in compliance with applicable data protection laws.
13. Governing Law
These Terms are governed by the laws of Wyoming, USA, without regard to conflict-of-law rules.
14. Modifications
Azuraa may update these Terms periodically. Continued use of the Site after updates constitutes acceptance of the revised Terms.
15. Contact
For support or refund requests:
support@azuraa.com
Response time: within 24–48 business hours.
Legal Entity: SRG GROUP LLC
EIN: 35-2871979
Address: 1309 Coffee Avenue, STE 1200 Sheridan, WY 82801
What our customers are saying
Excellent
4.8/ 5
based on 15.942+ reviews
Exceeded Expectations
The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand.
Amelia
Just Beautiful
The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted.
Chloe
Excellent Service
Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable.
Clara
Great Value
Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat.
Erin
Top Quality
Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new.
Cathrine
Completely hooked
My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong
Sophie
I love it!
The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again!
Nicole
Perfect Everyday Jewelry
wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin.
Grace
Impressive Durability
I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium.
Olivia Taylor
Love the Design
The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces.
Catherine
Exceeded Expectations
The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand.
Amelia
Just Beautiful
The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted.
Chloe
Excellent Service
Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable.
Clara
Great Value
Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat.
Erin
Top Quality
Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new.
Cathrine
Completely hooked
My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong
Sophie
I love it!
The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again!
Nicole
Perfect Everyday Jewelry
wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin.
Grace
Impressive Durability
I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium.
Olivia Taylor
Love the Design
The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces.
Catherine
Exceeded Expectations
The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand.
Amelia
Just Beautiful
The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted.
Chloe
Excellent Service
Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable.
Clara
Great Value
Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat.
Erin
Top Quality
Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new.
Cathrine
Completely hooked
My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong
Sophie
I love it!
The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again!
Nicole
Perfect Everyday Jewelry
wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin.
Grace
Impressive Durability
I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium.
Olivia Taylor
Love the Design
The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces.
Catherine
Exceeded Expectations
The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand.
Amelia
Just Beautiful
The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted.
Chloe
Excellent Service
Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable.
Clara
Great Value
Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat.
Erin
Top Quality
Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new.
Cathrine
Completely hooked
My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong
Sophie
I love it!
The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again!
Nicole
Perfect Everyday Jewelry
wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin.
Grace
Impressive Durability
I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium.
Olivia Taylor
Love the Design
The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces.
Catherine
Exceeded Expectations
The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand.
Amelia
Just Beautiful
The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted.
Chloe
Excellent Service
Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable.
Clara
Great Value
Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat.
Erin
Top Quality
Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new.
Cathrine
Completely hooked
My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong
Sophie
I love it!
The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again!
Nicole
Perfect Everyday Jewelry
wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin.
Grace
Impressive Durability
I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium.
Olivia Taylor
Love the Design
The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces.
Catherine
Exceeded Expectations
The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand. The packaging, the shine, the comfort—everything feels premium. Azuraa is my new go-to brand.
Amelia
Just Beautiful
The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted. The details on my bracelet are stunning. It feels delicate but strong—exactly what I wanted.
Chloe
Excellent Service
Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable. Fast delivery and even better quality than I expected. The bracelet feels luxurious yet durable.
Clara
Great Value
Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat. Affordable luxury is real. I love that I can wear quality jewelry without worrying about water or sweat.
Erin
Top Quality
Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new. Beautiful earrings with a perfect shine. I’ve worn them in the shower and they still look brand new.
Cathrine
Completely hooked
My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong My first Azuraa order and definitely not the last. The necklace feels elegant, light, and strong
Sophie
I love it!
The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again! The ring fits perfectly and hasn’t tarnished at all. You can tell it’s well-made. Definitely will be buying again!
Nicole
Perfect Everyday Jewelry
wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin. wear my Azuraa pieces daily—even at the gym and in the rain. They stay shiny and never irritate my skin.
Grace
Impressive Durability
I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium. I’ve had way more expensive jewelry fade within weeks. Azuraa keeps its color and feels premium.
Olivia Taylor
Love the Design
The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces. The minimal gold hoops go with everything. Everyone thinks they’re designer pieces.
Catherine
Azuraa was born from the idea that elegance shouldn’t fade with time—or water. Each piece is crafted with 18K gold plating over stainless steel, made to resist daily wear while preserving its glow.
FREQUENTLY ASKED
QUESTIONS
FREQUENTLY ASKED
QUESTIONS
What materials are your products made of?
All Azuraa's products are made with high-quality 18K gold plating over stainless steel and premium finishes to ensure durability and long-lasting shine. They’re water, sweat, and tarnish-resistant.
How long will it take to get my orders?
Delivery times depend on your location, but most orders arrive within 5 to 10 business days. Each order is carefully prepared, and once dispatched, you’ll receive a tracking link so you can follow its journey from us to you.
Can I return or exchange my order?
Yes. You have 30 days from delivery to request a return or exchange. Items must be unused and in original packaging.
How should I care for my Azuraa collection?
Wipe with a soft cloth after use and store in a dry place. Avoid contact with harsh chemicals to preserve the finish.
Will sold-out items be restocked?
Rarely. Azuraa collections are produced in limited seasonal batches, and restocks are uncommon. We believe in creating timeless pieces — not trends — and part of that promise is maintaining scarcity. To access new releases early, we recommend joining the Azuraa Circle.